Terms & Conditions

Please read these terms before placing an order

Welcome to Matri Sakti. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. General

“We”, “our” and “us” refer to Matri Sakti.
“You”, “your” or “customer” refers to the person accessing or using our website and services.
By placing an order, booking a puja or using our services, you accept these terms.

2. Services

We provide spiritual services including puja bookings, yantras, prasads and other religious / spiritual items.
All rituals and yantras are prepared with authenticity and devotion.
The results of spiritual services may vary from person to person; we do not provide guaranteed outcomes.

3. Orders & payments

Orders can be placed directly through our website, email or phone.
Payments are accepted through secure payment gateways. Prices are in Indian Rupees and include the sankalpa / puja for the item.
We may offer Cash on Delivery (COD) for specific products or services.

4. Cancellations, refunds & returns

An order can be cancelled before it is dispatched. Full refunds are issued for cancellations made before dispatch.
Refunds are not applicable once the item or service has been dispatched or delivered.
Because our products (yantras, prasads, rituals) are sacred, personalised and consecrated, returns are not accepted.
Please read our full Refund & Cancellation Policy.

5. Privacy & confidentiality

We respect your privacy and keep your personal information safe.
Details shared for puja or Yantra preparation are kept 100% confidential.
Please read our full Privacy Policy.

6. Shipping & delivery

We use trusted courier partners to deliver prasads and yantras.
Delivery timelines may vary depending on location and courier availability.
Delays caused by natural calamities, strikes or courier issues are beyond our control.
Please read our full Shipping Policy.

7. Limitation of liability

Our services are spiritual and devotional in nature.
Matri Sakti is not responsible for indirect, incidental or consequential outcomes related to spiritual practices.
Customers are requested to use our services with faith and devotion.

8. Changes to these terms

We may update or revise these Terms & Conditions from time to time.
Any changes will be posted on this page with the updated date.

9. Contact us

For any queries regarding these Terms & Conditions, please contact us:

Email info@matrisakti.com · Call / WhatsApp +91 89428 25458

Last updated: 26 September 2026